Privacy Policy

Your privacy is important to RealtorSupport. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, RealtorSupport.org, and our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and payment information. We collect this information when you register for an account, subscribe to our membership, or contact us.
  • Usage Data: We collect information about how you use our website and services, such as the pages you visit, the features you use, and the time and date of your visits. This data helps us understand user behavior and improve our services.
  • Device Information: We may collect information about the device you use to access our website, including the device type, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device and help us remember your preferences and track your usage patterns.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Maintaining Our Services: We use your information to provide you with access to our membership community, AI tools, lead generation services, live training, and templates.
  • Processing Payments: We use your payment information to process your subscription fees and manage your account.
  • Communicating with You: We use your contact information to send you important updates, newsletters, and promotional materials. You can opt-out of receiving promotional emails at any time.
  • Improving Our Services: We analyze usage data to understand how users interact with our website and services, and we use this information to improve our offerings and user experience.
  • Personalizing Your Experience: We use cookies and similar technologies to remember your preferences and personalize your experience on our website.
  • Protecting Our Rights: We may use your information to protect our rights and interests, such as preventing fraud and enforcing our terms and conditions.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, send emails, and provide other services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
  • With Your Consent: We may share your information with third parties with your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
  • Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us through the contact form on our website or via email at [insert email address]. We may require you to verify your identity before processing your request.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the information, including personal information, to the United Arab Emirates and process it there.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website and services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us through the contact form on our website or via email at [insert email address].

By using RealtorSupport.org, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.